We use UPS.

We only ship frozen meat products. We freeze our meat to maintain highest quality.

We raise our animals the way you imagine they should be, with the health of the animals, the soil, and the people involved at the forefront of our decision making.

We believe that through a close relationship with our animals and moving them to fresh pastures constantly we can actually improve the health of our farm. Creating deeper topsoil, cleaner water, and more biodiversity on the landscape. All while producing food we are proud to feed our own families.

Our animals are completely pasture raised. Our cows and sheep spend all their time outdoors rotating to fresh grass daily and eating hay in winter. Our poultry and pigs also spend their days outdoors, rotating to fresh pastures constantly and eating local organic grains.

We never use GMOs, herbicides, or pesticides on or around any of our livestock.

Our farm is Certified Organic and Certified Real Organic. However, despite our pastures, grain, and hay being Certified Organic our meat is not certified. This is largely due to the lack of access to Certified Organic meat processors in our region. This is something we are looking to change in the future.

Each of the five animal species is very different and have a lot of unique aspects to their care here on the farm. We’ll flesh this out in more detail for you this winter. Please check back.

We are currently shipping to:

CT, DE, DC, IN, KY, ME, MD, MA, MI, NH, NJ, NY, OH, PA, RI, VA, VT, WV

We ship meat orders on Wednesdays. Cut off to make that week's shipping is every Sunday at midnight. All orders placed after the cut off (Sundays at midnight) will ship the following Wednesday shipping day (up to 9 days later). This is due to the need for acquiring dry ice and coordinating delivery logistics.

Once your order is picked up by UPS and in their system you will receive tracking information so you can follow it's progress.

We are unable to ship perishable products on holidays as UPS does not pick up on holidays and weekends.

Shipping Whole Turkeys:

We only ship whole holiday Thanksgiving turkeys on 11/20/24. All orders containing other meat items in addition to whole turkey need to meet order minimum and free shipping thresholds to apply. All meat that also contain whole turkeys will ship on the next available shipping date except the whole turkey which will ship on 11/20/24.

Yes. There is a $100 minimum for meat orders to ensure that there is enough thermal mass and that all items stay cold in the shipping process.

Orders containing whole turkeys must meet order minimum minus the turkey price due to the fact that the turkeys ship separately for the holidays.

Receive FREE shipping on $250+ orders for blue and green States from the map below.

We are unable to ship to gray States at the moment, but hope to in the near future. Thank you for your understanding.

Step 1: Order at anytime.

We ship meat orders on Wednesdays. Cut off to make that week's shipping is every Sunday at midnight. All orders placed after the cut off (Sundays at midnight) will ship the following Wednesday shipping day (up to 9 days later). This is due to the need for acquiring dry ice and coordinating delivery logistics.

The minimum order for meat shipments is $100. This ensures that items stay cold during transit. All blue and green states from the map below receive FREE shipping once orders reach $250.

Step 2: We receive your order, print labels, and pack up your order every Wednesday, excluding holidays. You are notified once a shipping label is created.

Step 3: UPS picks up your order. Once your order in the UPS system you will be emailed tracking information to follow it's progress.

Step 4: Your order is delivered. Once you receive your package, ensure that all items are cold or partially frozen (at or below 40 degrees F). You can then place your items in the freezer for use later unless they are partially thawed. Insert partially thawed items in the refrigerator (lowest possible shelf/drawer) for up to 7 days.

Step 5: All our packaging is road side recyclable, please recycle.

To ensure that the meat arrives at your home, still frozen, we package it in an insulted freezer box with dry ice.

Open your box with care, as there may still be dry ice in the box that can freeze your skin on contact.

All of our packaging is road side recyclable.

We double check all our packing slips prior to closing boxes for shipment. If you find a damaged item or box please send photos and information to hannah@fingerlakesciderhouse.com.

If your order is missing an item please send photos of packing slip and order along with any other information to hannah@fingerlakesciderhouse.com. This helps us understand what went wrong.

Yes, our farm is USDA certified Organic and certified Real Organic BUT our meat products are not officially certified.

They are raised on Organic pasture and fed Organic feed/hay, but we do not use a certified Organic processors due to lack of facilities in our region and logistics.

Absolutely not!

No hormones. No antibiotics. No GMOs. No pesticides or herbicides.

Absolutely! We are open daily for food, cider, and more.

Animals are usually farther away and harder to get to and not accessible everyday. They can be visited during a tour.

Dogs are allowed to visit us at the Cider House, but are not allowed inside the tasting room, as we are a food service establishment and must comply with health department regulations. We also ask that you do not take your dog onto the farm where we grow fresh produce and u-pick crops and have our own tender livestock to protect. Dogs are allowed on our lawn/picnic area and must be kept on a leash at all times. We also ask that you please clean up after your furry friends. All humanoids are welcome to roam freely :)

*Service animals are an exception to the above rule and are allowed in the tasting room on a leash only.

If you are looking to eat during your visit at the Cider House, we ask that you do not bring your own food. We offer farm-to-table food every day with the option to enjoy share plates, lunch items, & desserts!

We serve a range of ciders to entice and satisfy most palates!  We also serve a rotation of house-made non-alcoholic sodas and shrubs, and keep juices, teas + coffees on hand.  Please do not bring alcohol with you to our establishment. Drinking in the parking lot is prohibited. Please note that if your group is visibly intoxicated, we will likely serve you our lovely non-alcoholic beverages.

Ride shares do not typically operate in our rural area, so please plan ahead. If you are dropped off by a ride share please make sure you have a ride set up for your return as ride shares will not come to pick up at our location.

All cider shipments require the signature of an a person of 21 years of age or older upon delivery.

All orders are shipped within 4 business days of order. You must be 21+ years old to order and ship alcohol.

Cider is not shipped on weekdays only.

Should you need to change your address to reroute an order after purchase, please contact UPS directly for quickest results. UPS will attempt delivery 3 times. If they miss you on the third attempt, the order will be returned to sender. Fees will be incurred by the customer. To avoid these fees please use UPS Access Points for your delivery address which allows up to 5 days to pick up.

If your order is returned to the Finger Lakes Cider House the customer will be responsible for any fees incurred.

To ship to a UPS Access Point please use that address during check out.

Cider check out is charged separately from other merchandise and provisions. 

Cider orders are shipped separately from other merchandise and provisions. 

Any shipping questions or issues with order please contact ciderclub@fingerlakesciderhouse.com and we will assist as soon as possible.

Be sure to check out using the email associated with the membership. This will automatically apply member’s discounts to the order.

We use UPS. Once your order leaves Finger Lakes Cider House and is in UPS system, you will receive tracking information.

After 3 attempts UPS will return the order to sender. Fees will be incurred by customer.

To prevent returns, advise customers to: 

• Select a UPS Access Point at checkout (held 5 days), or 
• Use UPS MyChoice to modify delivery after first attempt 
• For clubs, set the default shipping address to a UPS Access Point.

You will receive notification that your order has a shipping label. If you need to alter the delivery address please keep reading.

If your order is in transit please contact UPS to change delivery address or VinoShipper to arrange an address change. If your order has yet to ship please contact info@fingerlakesciderhouse.com

Contact UPS, VinoShipper or hannah@fingerlakesciderhouse.com as soon as possible to arrange a UPS Access Point pick up. UPS Access Points receive orders giving you 5 days to pick up at your convenience. If you are unable to pick up the order in those 5 days it will be returned to us, and the customer will be responsible for all fees incurred.

Sign up for an immersive experience at the Finger Lakes Cider House where we seek to build a wildly diverse ecosystem of fruits, animals, microbes and ideas. In this curated adventure we’ll dive deeper into the craft of the cider making, our farm-to-table restaurant, and the farm we cultivate all while we taste through a selection of ciders.

You can reserve your spot by selecting a date, time, and number of people participating in the farm tour and tasting (21+ only please). Tours & Tasting are approximately 75-90 minutes. Reservations are required. We can't wait to host you!

For groups larger than 25 that desire to book a tour & taste on a date not listed, please email events@fingerlakesciderhouse.com to inquire if we have space or ability to accommodate your group.  

If you are attending a tour and would like to enjoy our farm-to-table “Big Bites” of sandwiches and salad, you can do so before or after the tour. Be sure to check out our website or give us a call to inquire more. Big Bites end daily at 4 pm. Our small bites will be available until 15 minutes before closing. Check our hours here.

The day of the tour we will assess any weather concerns and adapt accordingly (sometimes it rains!). If you are in need of canceling, please make sure to review the cancelation policy below. Please dress for a walk on uneven ground and potential inclement weather. We reserve the right to not serve anyone that is visibly intoxicated.

• Should the Finger Lakes Cider House needs to cancel, a full refund will be issued.
• Should you need to cancel please email via events@fingerlakesciderhouse.com.
• 100% of the reservation is refunded if cancellation occurs 25 hours or more prior to the event. 
• 50% refund will be given if cancellation occurs 2-24 hours of the event.
• No refund if cancellations occurs within 2 tours of start time or no notification of cancellation occurs.